FRANKFURT AND LONDON
Operating worldwide
Product design
Enterprise platforms
UX & INTERFACE
Evidence-led design
01
//METHOD
Five-step method
//METHOD
Five-step method
Grounded in the field, proven by the numbers.
We design AI-enabled platforms built for scale and for the long term. We study business goals, human behavior and the competitive landscape, and turn that complexity into operational clarity. From experience architecture to interface implementation, we build software that stays secure and keeps pace with new technology.
- 01
Research
We sit with the people who do the work, where they do it.
- Interviews
- Contextual inquiry
- Workshops
- 02
Analysis
What we learn is sorted into problems worth solving and numbers to beat.
- User journeys
- Opportunity map
- Success targets
- 03
Design
Several directions, explored side by side, then narrowed to one.
- Information architecture
- Decision flows
- Interface concepts
- 04
Prototyping
Close enough to production that people can do their real tasks in it.
- Interactive flows
- Component library
- Specs for engineering
- 05
Testing
Measured against the targets from step 02. Whatever falls short goes back to design.
- Usability sessions
- Task time and errors
- Release decision
Steps 03 to 05 repeat until the tests pass.
02
//CASES
//CASES
Selected work
Operational software and apps for flight dispatch, retail operations, energy trading, data compliance, fraud prevention and commuter travel.
Every project starts with the people who use the product and the constraints they work under.
It ends with interfaces and components that engineering can ship.
03
//ABOUT
Since 2010
//ABOUT
Since 2010
About
POMMER DESIGN
About
POMMER DESIGN
Pommer Design is an interaction design consultancy for organizations that compete on what they know.
Pommer Design is an interaction design consultancy for organizations that compete on what they know.
Clients include Boeing, EnBW, Deutsche Bank and Union Investment. In their operations, a misread screen can cost a trade or delay a flight.
04
//SERVICES
//SERVICES
Services
The disciplines a platform needs, in one team.
Platform and product design
Operational platforms designed end to end, down to production-ready UI.
Interaction design
Interaction models and task flows, tested with the specialists who rely on them.
Design systems
Component libraries and standards that engineering teams build on.
Concept development
New product ideas, validated before the first line of code.
Voice and AI interfaces
Voice UI, conversational flows and LLM features for products people talk to.
Platform and product design
Operational platforms designed end to end, down to production-ready UI.
Interaction design
Interaction models and task flows, tested with the specialists who rely on them.
Design systems
Component libraries and standards that engineering teams build on.
Concept development
New product ideas, validated before the first line of code.
Voice and AI interfaces
Voice UI, conversational flows and LLM features for products people talk to.
05
//VISION
//VISION
Interaction Design for Future-Proof Systems
06
//MORE REFERENCES
//MORE REFERENCES
MORE REFERENCES
Harman International
Audio interfaces / Voice
Voice interaction and device setup for Harman’s next generation of audio products, specified with engineering and tested against measured performance.
Harman International
Audio interfaces / Voice
Voice interaction and device setup for Harman’s next generation of audio products, specified with engineering and tested against measured performance.
StepStone
HR technology / SaaS
One of Europe’s largest job platforms. We simplified and rebuilt the job-posting workflow for HR managers, with MVP prototypes and research across two agile teams.
StepStone
HR technology / SaaS
One of Europe’s largest job platforms. We simplified and rebuilt the job-posting workflow for HR managers, with MVP prototypes and research across two agile teams.
Deutsche Bahn
Rail travel / Mobility
We redesigned ICE Portal, DB Navigator and internal B2B platforms with DB Systel, from research to release. Later, we designed new mobility apps for Mobimeo, part of the Deutsche Bahn Group.
Deutsche Bahn
Rail travel / Mobility
We redesigned ICE Portal, DB Navigator and internal B2B platforms with DB Systel, from research to release. Later, we designed new mobility apps for Mobimeo, part of the Deutsche Bahn Group.
Swisscom
Fiber ordering / B2B SaaS
Switzerland’s largest telecom. ConnectNow is the B2B platform where contractors, architects and municipalities order fiber installation. We designed its flows, information architecture and interface for the beta release.
Swisscom
Fiber ordering / B2B SaaS
Switzerland’s largest telecom. ConnectNow is the B2B platform where contractors, architects and municipalities order fiber installation. We designed its flows, information architecture and interface for the beta release.
Generali / DVAG
Financial advisory / Insurance
Advisory platforms for Deutsche Vermögensberatung and Generali: market-ready MVPs in six-week cycles, with prototypes, research and design-system extensions.
Generali / DVAG
Financial advisory / Insurance
Advisory platforms for Deutsche Vermögensberatung and Generali: market-ready MVPs in six-week cycles, with prototypes, research and design-system extensions.
SAP
Enterprise analytics / B2B
KPI dashboards and enterprise workflows for SAP’s internal teams: MVPs, an atomic component system and user testing. The interfaces were presented at SAP’s showcase in Orlando.
SAP
Enterprise analytics / B2B
KPI dashboards and enterprise workflows for SAP’s internal teams: MVPs, an atomic component system and user testing. The interfaces were presented at SAP’s showcase in Orlando.
LBBW
Risk management / Finance
Germany’s largest regional state bank. Its risk-management tools, rebuilt step by step: flows, a first MVP, test cycles and a new visual language.
LBBW
Risk management / Finance
Germany’s largest regional state bank. Its risk-management tools, rebuilt step by step: flows, a first MVP, test cycles and a new visual language.
Abbott
Medical devices / Healthcare
Device software for one of the world’s largest healthcare companies: screen flows, wireframes and interfaces for B2B healthcare, built with the team in Chicago.
Abbott
Medical devices / Healthcare
Device software for one of the world’s largest healthcare companies: screen flows, wireframes and interfaces for B2B healthcare, built with the team in Chicago.
“Pommer Design’s approach helped our company substantially to gain more clients throughout all our channels.”
“Top-notch in the field of Service and User Experience Design.”
“Accessible interface designs and user-driven ideas that helped us go new directions.”
“Pommer Design brings clarity to complex financial products, connecting customer needs with our marketing goals through thoughtful, effective design.”
“A reliable design partner with a strong grasp of technical constraints. Our collaboration turned ambitious concepts into practical, well-considered solutions.”
“Strong product thinking and a genuinely collaborative approach. Pommer Design helped us make complex B2B workflows clearer and easier to use.”
07
//CLIENTS
//CLIENTS
CLIENTS
Deutsche Bank, Union Investment, LBBW, SCHUFA
Financial services
Data governance, risk management, fraud detection, investment platforms
Deutsche Bank, Union Investment, LBBW, SCHUFA
Financial services
Data governance, risk management, fraud detection, investment platforms
Generali, DVAG
Insurance
Advisory platforms, from prototype to market-ready MVP
Generali, DVAG
Insurance
Advisory platforms, from prototype to market-ready MVP
SAP, Swisscom, Adjust, StepStone
Technology
Analytics dashboards, B2B ordering, ad operations, recruiting workflows
SAP, Swisscom, Adjust, StepStone
Technology
Analytics dashboards, B2B ordering, ad operations, recruiting workflows
Boeing, Deutsche Bahn, Mobimeo, Harman
Mobility
Flight operations, passenger apps, mobility services, voice interfaces
Boeing, Deutsche Bahn, Mobimeo, Harman
Mobility
Flight operations, passenger apps, mobility services, voice interfaces
EnBW, Boehringer Ingelheim, Abbott, Zalando
Energy / Health / Commerce
Energy trading, medical device software, pharma, e-commerce
EnBW, Boehringer Ingelheim, Abbott, Zalando
Energy / Health / Commerce
Energy trading, medical device software, pharma, e-commerce
08
//PHILOSOPHY
//PHILOSOPHY
Philosophy
Systems before screens
Structure
We design a platform as one system: the data, the decisions and the people who make them. Screens come last. That’s how a product stays consistent as teams and releases change.
Systems before screens
Structure
We design a platform as one system: the data, the decisions and the people who make them. Screens come last. That’s how a product stays consistent as teams and releases change.
Interfaces as instruments
Tooling
Dispatchers, traders and analysts work in these interfaces for hours a day. We judge every layout by one thing: how quickly and safely it lets them act.
Interfaces as instruments
Tooling
Dispatchers, traders and analysts work in these interfaces for hours a day. We judge every layout by one thing: how quickly and safely it lets them act.
Measured quality
Evidence
We measure quality in task time, error rates and usability scores, against targets set before design starts. Test results decide what ships.
Measured quality
Evidence
We measure quality in task time, error rates and usability scores, against targets set before design starts. Test results decide what ships.
Built to last
Longevity
Engineering sits in on every design decision. We plan for maintenance and the product’s next five years, so what ships can be extended instead of replaced.
Built to last
Longevity
Engineering sits in on every design decision. We plan for maintenance and the product’s next five years, so what ships can be extended instead of replaced.
09
//FAQ
ANSWERS
01
How does a project start?
With a short discovery phase. We agree on goals, constraints and success criteria and put them in writing first.
02
What kinds of organizations do you work with?
Organizations that run on information: banks and insurers, airlines and rail operators, energy, pharma and software companies. Size matters less than what’s at stake in the decisions the product supports. The common thread is complexity: regulation, several product teams, or expert users with no time to spare. Early-stage companies with a hard problem are welcome too.
03
How do you approach complex digital platforms?
We map the work before we design for it: who decides what, under which business rules, and how the systems depend on each other. That map becomes the frame for every feature and team that follows.
04
How do you keep a large product portfolio consistent?
With a design system that engineering owns as much as design does: shared components, documented decisions and a review process for changes. New teams start from it instead of from scratch, and the portfolio still feels like one product as it grows.
05
How do you measure success?
We test the new product against the old one on the same tasks and compare time, errors and ratings. A project succeeds when the new version wins on all three.
06
What’s different about working with Pommer Design?
Senior people run every project, from the first interview to launch. We measure the product again after release. The work counts as done when the numbers hold in daily use.
09
//FAQ
ANSWERS
01
How does a project start?
With a short discovery phase. We agree on goals, constraints and success criteria and put them in writing first.
02
What kinds of organizations do you work with?
Organizations that run on information: banks and insurers, airlines and rail operators, energy, pharma and software companies. Size matters less than what’s at stake in the decisions the product supports. The common thread is complexity: regulation, several product teams, or expert users with no time to spare. Early-stage companies with a hard problem are welcome too.
03
How do you approach complex digital platforms?
We map the work before we design for it: who decides what, under which business rules, and how the systems depend on each other. That map becomes the frame for every feature and team that follows.
04
How do you keep a large product portfolio consistent?
With a design system that engineering owns as much as design does: shared components, documented decisions and a review process for changes. New teams start from it instead of from scratch, and the portfolio still feels like one product as it grows.
05
How do you measure success?
We test the new product against the old one on the same tasks and compare time, errors and ratings. A project succeeds when the new version wins on all three.
06
What’s different about working with Pommer Design?
Senior people run every project, from the first interview to launch. We measure the product again after release. The work counts as done when the numbers hold in daily use.
//FAQ
ANSWERS
How does a project start?
With a short discovery phase. We agree on goals, constraints and success criteria and put them in writing first.
What kinds of organizations do you work with?
Organizations that run on information: banks and insurers, airlines and rail operators, energy, pharma and software companies. Size matters less than what’s at stake in the decisions the product supports. The common thread is complexity: regulation, several product teams, or expert users with no time to spare. Early-stage companies with a hard problem are welcome too.
How do you approach complex digital platforms?
We map the work before we design for it: who decides what, under which business rules, and how the systems depend on each other. That map becomes the frame for every feature and team that follows.
How do you keep a large product portfolio consistent?
With a design system that engineering owns as much as design does: shared components, documented decisions and a review process for changes. New teams start from it instead of from scratch, and the portfolio still feels like one product as it grows.
How do you measure success?
We test the new product against the old one on the same tasks and compare time, errors and ratings. A project succeeds when the new version wins on all three.
What’s different about working with Pommer Design?
Senior people run every project, from the first interview to launch. We measure the product again after release. The work counts as done when the numbers hold in daily use.
09
//FAQ
ANSWERS
01
How does a project start?
With a short discovery phase. We agree on goals, constraints and success criteria and put them in writing first.
02
What kinds of organizations do you work with?
Organizations that run on information: banks and insurers, airlines and rail operators, energy, pharma and software companies. Size matters less than what’s at stake in the decisions the product supports. The common thread is complexity: regulation, several product teams, or expert users with no time to spare. Early-stage companies with a hard problem are welcome too.
03
How do you approach complex digital platforms?
We map the work before we design for it: who decides what, under which business rules, and how the systems depend on each other. That map becomes the frame for every feature and team that follows.
04
How do you keep a large product portfolio consistent?
With a design system that engineering owns as much as design does: shared components, documented decisions and a review process for changes. New teams start from it instead of from scratch, and the portfolio still feels like one product as it grows.
05
How do you measure success?
We test the new product against the old one on the same tasks and compare time, errors and ratings. A project succeeds when the new version wins on all three.
06
What’s different about working with Pommer Design?
Senior people run every project, from the first interview to launch. We measure the product again after release. The work counts as done when the numbers hold in daily use.
Project inquiries
Frankfurt and London. Operating worldwide
Interaction design since 2010
Interaction design for enterprise platforms and operational tools. Tell us about your project.
Project inquiries
Frankfurt and London. Operating worldwide
Interaction design since 2010
Interaction design for enterprise platforms and operational tools. Tell us about your project.
Project inquiries
Interaction design for enterprise platforms and operational tools. Tell us about your project.
Project inquiries
Frankfurt and London. Operating worldwide
Interaction design since 2010